Feedback

Add the custom buttons and faq section as the Intercom has

The robot is not working properly. Now, including your own AI customer service, it is not working properly. Please check!

Hello CX Genie Support Team, I have sent two emails regarding my subscription issue. Despite providing both my LTD code and workspace ID in the same email, and even though it's been over 48 hours, my account still shows "free trial" status instead of the Tier 3 subscription I purchased. Email: info@avencrea.com Your support commitment is to respond within 24 hours, yet I have received no update. If this issue is not resolved promptly, I will pursue a refund and consider taking legal action. Thank you for your immediate attention to this matter. Best regards, Muhammed Salih Karataş Aven Creative

The language button should be appeared like the create bot, maybe next to the create bot button or it have to be as clear as the create bot button for users from another country don't have to put many effort to find where to switch language.

Instead of manually adding URLs one by one, be able to bulk crawl URLs from a website. Will streamline the onboarding process and expedite the setup phase for users.

Ví dụ, sau 1 ngày khách sử dụng dịch vụ của user, bot sẽ follow up khách. Hoặc sau 1 tuần sử dụng dịch vụ, bot sẽ follow up khách thêm lần nữa. Thời gian follow up tùy vào user cài đặt.

Integrate bots with famous e-commerce platforms like Lazada, Shopee,...

Not able to set created workflow as defult flow for my bot

While integrating with Meta, chatbot closes a deal with a customer then send back that data to Meta, so that Meta can track the running ads efficiency to business owner.