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GDPR Compliance

It would be great if CXGenie became GDPR compliant. This is essential for businesses operating in or serving the EU.

More design options

I would really love some extra design options or something like a custom css option. I want to be able to change the background of the chat window, font/text-windows colors.

planned

Add multilanguage in whole system and dashboard

there would need to be a simple section within the settings to change the language. Example: English, Italian, French, Spanish and other languages obviously

planned

Whatsapp integration

in progress

Automatically adjust the live chat language based on the user's browser language

planned

White Lable - Users role

Please allow white label clients to grant members access based on roles, such as 'Bot Admin', 'Chat Agent for live chat', etc.

planned

Integrate with e-commerce platforms: Lazada, Shopee,...

Integrate bots with famous e-commerce platforms like Lazada, Shopee,...

Google Sheet: solution to enhance the bot's ability to read and query table data more effectively

in progress

Continuous importing of documents from Google Drive

in progress

Email the offline answers to the customers

So many times I receive messages and jump in the conversation after minutes. The clients have already left. It would be amazing to be able to send my answer by email so they can receive it and answer or jump back in the live chat to continue the conversation. Jivochat does that for example.

under review

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