Feedback

The goal is for the bot to identify the ad the user is chatting from and respond based on the ad's data.

Could you please incorporate a bulk deletion feature under the training data tab?

Allow us to add bulk URLs to train the bot. Currently, it appears that the platform does not crawl the entire website and its links.

A feature that I would have expected, considering that we are now in 2025, would be to be able to have a translation scheme also for the backend, at least for those who resell services in whitelabel. If I have Italian customers, they do not expect to have a service platform in English. So accessing a service resold in Italy, and finding an interface in English is not very nice. I would ask you to be able to allow the interface and the messages relating to the communications that customers receive to be translated into the language that the user wants.

We need the ability to set working hours individually for each bot we create, rather than assuming all bots will have the same working hours. Each bot operates on different platforms and serves different clients, so their working hours will vary accordingly.

Please allow white label clients to grant members access based on roles, such as 'Bot Admin', 'Chat Agent for live chat', etc.