Help Needed: Facing 'Invalid Input Syntax for Type UUID' Error on cxgenie
closed
M
Mo7amed N3bill
I’m encountering an issue with cxgenie and need your help.
Here’s the problem:
I had linked my Facebook page to a cxgenie account and everything was working fine, including adding prompts.
Suddenly, I started getting this error: "invalid input syntax for type uuid: "".
I created a new cxgenie account and linked the same Facebook page to it, but the same error occurred.
I even created a new cxgenie account, a new Facebook account, and a new page, but the error still persists.
Does anyone know why this might be happening or how I can fix it?
Genie CX
closed
This issue was resolved.
If it still persists, please contact our agent via:
- Discord: https://discord.gg/BmrgkYgE
- Email: hello@cxgeni.ai
As per this ticket, it is not a feature request, which cannot be added to Roadmap, hence its closure.
However, feel free to give us any feedback on Canny for our mutual growth 😊 Keep up the good work!