Enhanced Workspace Assignment: Assign members to specific workspaces -- flexibility in managing team members across different workspaces.
complete
Hiền Nguyễn
complete
NAG OC
I would also recommend adding roles to members :
Here is a recommendation for roles but Im sure you will do better :
Workspace Owner
Full access to workspace settings and bot configurations.
Bot Manager
Manages bot configurations, updates knowledge base, and oversees bot performance.
Content Creator
Updates, manages the bot’s knowledge base, and analyzes performance data to optimize content and responses.
Support Agent
Manually handles complex customer queries and assists where the bot falls short.
Viewer
Has read-only access to view bot performance and analytics.
Hiền Nguyễn
planned