Customer feedback can be obtained after conversation end
complete
Genie CX
Now you can use the "Collect Feedback" component in WorkFlow to evaluate, see more at: https://documents.cxgenie.ai/bots/workflow/workflow-components/4.-collect-feedback
Or you can use the "Submit Form" components to get more details feedback from your customer, see more at: https://documents.cxgenie.ai/bots/workflow/workflow-components/6.-form-submit
Genie CX
complete
Genie CX
Now you can use the "Collect Feedback" component in WorkFlow to evaluate, see more at: https://documents.cxgenie.ai/bots/workflow/workflow-components/4.-collect-feedback
Or you can use the "Submit Form" components to get more details feedback from your customer, see more at: https://documents.cxgenie.ai/bots/workflow/workflow-components/6.-form-submit
Hiền Nguyễn
planned